Refunds & Returns
We are not required to provide a refund or replacement if you change your mind.
But You can choose a refund or exchange if an item has a major problem. This is when the item:
- has a problem that would have stopped someone from buying the item if they had known about it
- is unsafe
- is significantly different from the sample or description
- doesn't do what we said it would, or what you asked for and can’t be easily fixed
If the problem is not major, we will repair the item within a reasonable time.
Please keep your proof of purchase - e.g your receipt
Please contact us if you have any questions